Managing relationships
VOIS isn ’ t the only software that MBUSA has onboarded . The company has also adopted Cognosos , a cloud-based inventory management software , providing instantaneous access to real-time location information across the company ’ s yard at the MBUSI Alabama facility . “ As chip or part shortages have become more frequent , we ’ ve encountered situations where we ’ ve had cars waiting in the yard that weren ’ t ready to distribute to market ,” Rory explains . “ Cognosos gives us the ability to conduct tracking far more efficiently , combining data from our yard with data from MBUSI . As vehicles are moved throughout the site , their locations are updated automatically on the system . We ’ re therefore able to keep much better track of the vehicles , and find them more efficiently .”
Moving into the latter half of 2022 , the automotive industry continues to grapple with a number of supply chain disruptions . For MBUSA , it ’ s a period that ’ s underlined the importance of a robust network of suppliers – or “ partners ”, as Rory is keen to emphasize . “ Throughout the supply chain , we ’ re all under stress : from production , through to your carriers , and 3PL , as we try to navigate current challenges ,” she confirms . “ We ’ re all working with limited resources , and some days you won ’ t be their number one priority . However , it ’ s important to recognize that no one is purposely trying to make your job difficult .
“ Instead , it ’ s about how you manage that relationship with respect , trust , and transparency ,” she continues . “ If your partners inform you that they have an issue , and let you know when they ’ ll have it fixed , there ’ s no
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