Relationships are key in any trade . A strong bond between company and external supplier , vendor , customer , and
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commercial partner ensures success on every level . With NCMT , it is no different .
The company has , for instance , worked with Makino since it opened its doors in 1964 – long before the Japanese firm ’ s European or North American divisions even existed . “ Internally , when we go to Makino meetings , we are referred to as Makino NCMT , even though we are actually two completely separate businesses ,” reveals Ian . “ That just goes to show how strong the relationship is .
“ Likewise , from an Okuma point of view , we have been working with the brand since 1976 , and also have a very long-standing , highly productive relationship with the team over there ,” he goes on . “ It was only recently that we were sat down with the President of Okuma Japan and the President and Vice President
... we are on the right track to getting there
of Okuma Europe . Indeed , these are not flyby-night relationships ; rather , they are living , breathing , collaborative partnerships that are built on trust and best-in-class engineering . Decades of work attest to as much .”
The wheels are firmly in motion at NCMT . Following the buyout in early 2020 , the company has got through the pandemic ( in all its various waves ) and come out the other side arguably stronger . Most recently , for instance , the company has moved into a new facility in Leatherhead , Surrey .
“ Having been located at its previous facility for 41 years , it is safe to say that it has been all hands on deck since the move ,” details Jonathan . “ We had to clear out four decades worth of stock : some was very old ! Unusually , we have taken on a smaller facility . Our previous location was our sole site back when we first arrived ; however , today , we have more than one , so we are adjusting
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accordingly . From a showroom standpoint , we have now started
“ to upgrade our primary location in Middlemarch , Coventry , which was built 22 years ago . So , again , there has been lots to tidy up and modernize !”
As our conversation draws to a close , we begin to talk about the future . For Ian , there is nothing like the endless opportunities that are afforded by strong sales and continued growth . “ We have had an incredibly good start to the financial year , and I want that to carry on as we look ahead ,” he says . “ If we continue to grow both the Okuma and Makino brands , then we will be able to achieve that . However , we will then need to match that growth by expanding internally , meaning more
NCMT
salespeople to keep the momentum going . We want to bounce back to pre-pandemic figures , and we can firmly say that we are on the right track to getting there .” ■
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