“ While we integrate innovations in materials , construction and assembly techniques , we do so without sacrifice to long-term performance and lasting comfort ,” Hood explains . Product design is a customer-focused , collaborative process . Kingsdown maintains that close business relationships and collaboration with commercial partners may be complex but they allow retail customers to help ensure that products address specific needs on their showroom floor . The company constantly monitors the bedding marketplace to spot emerging trends and to identify new markets and opportunities . Its advanced solutions are scalable across large retail networks but can also be bespoke to individual customers . The company maintains that its bedMATCH ® application is the leader in consumer diagnostics . It uses 18 statistical measurements and over 10,000 scientific calculations combined with sleep preference details to provide personalized recommendations for products on the retail floor that will offer optimal postural support .
“ Our product development process begins with X-Factor testing . Fourteen differently-shaped platens work together to simulate body shape and mass , from the smallest person to the largest . The mattress ’ support characteristics are then measured and performance curve data are entered into our database ,” Hood explains . All Kingsdown mattresses are tested to ensure they meet proper support standards . “ Our patented Inline Comfort and Support Analysis ( ICSA ) system is the first in the world that measures every mattress to ensure the intended support level is delivered , every time .” No Kingsdown mattress is delivered to a consumer ’ s home or a retailer ’ s showroom unless it passes ICSA standards . All test results for each product are recorded and held in the system and each individual item made is tracked .
“ These processes are unheard of in our industry but Kingsdown is dedicated to exceeding industry standards , so our manufacturing integrity is of the utmost importance ,” he says . “ Kingsdown has been a ‘ smart company ’ for over 20 years , developing smart mattresses , the rigorously scientific bedMATCH ® process , and our patented ICSA system . Lately , we have gone further into generating and utilizing data insights through every
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