Steves & Sons
productive workforce , as long as you remember to follow the golden rule : treat people as you wish to be treated yourself . This is forgotten far too often in the manufacturing industry and operators often lose sight of the most important aspect of their organization : their people . At the same time , the most important piece of advice I ’ ve received from my predecessors is to take care of the business , and our people are at that core .
Service delivery
“ In a family-owned company , there are no shareholders to satisfy . Our responsibility is to support everybody else who relies on it , not only our family members but also , and more importantly , the families of our team members . That ’ s a tremendous responsibility when you think about it , and the only way to ensure it ’ s fulfilled , is to take care of the business .
“ My personal five-year goals are less focused on growth , and more centered around maintaining the quality and services that we offer the industry ,” Sam concludes . “ Our partners have become accustomed to a very high level of response from Steves Doors , and reaching this position has been a real challenge to achieve . My aim is to ensure that our teams are prepared to maintain our current standing for the long-haul , which will only come to fruition if everyone plays their part , and this demands the full attention of the ownership group as well .” ■
www . stevesdoors . com
manufacturing-today . com 125