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“ Being a new business , we were incredibly lucky ,” Richard continues . “ We were able to construct the operation from the ground up in a way that meets not only modern standards , but the requirements that we will be facing in five- or ten-years ’ time . This includes all our processes , machinery and equipment , and even the building itself . Besides being our USP in terms of attracting customers , it also gave us an opportunity to prove to all our stakeholders that we mean what we say . It really shows everybody what we ’ re about , and ultimately what Locit stands for .
“ It ’ s such a pleasure to be surrounded by so many people who share the same excitement for what we can now achieve ; it really drives us on . That goes for our customers too , we ’ ve got some great partnerships going on and more joining us every day – it ’ s all about the people !
“ Locit is dedicated to the individuals who choose to be a part of our journey ,” he explains . “ Whether it ’ s our employees who we can mentor along the way , our customers , or suppliers who want to be part of our business ; they have all been hugely supportive of the new company .
“ We ’ re very blessed that the people we couldn ’ t succeed without , are exactly the ones who want to support us in our success , because they know that we value our suppliers as much as our customers .
“ In terms of our customers , we ’ re on a mission to deliver exactly what they want , when they want it . There ’ s no point in producing products that customers don ’ t need or want , so we ’ ve spent a lot of time listening to them and developing our service . We ’ re about providing the correct solution , from an out-of-the-box product to something more bespoke . Our customer support provisions include industryleading marketing and even tailored help with bespoke orders for individual customers . Innovation is crucial to leading a marketplace , so not only do we involve our own teams and customers in that process , but we reach out to our suppliers too . They ’ re excited to be a part of a new and evolving concept , and we love the collaborative space that it creates .”
Looking forward and following the business ’ founding ethos , Richard intends for Locit to grow in a natural and sustainable way . “ We have career plans and growth paths in place for both the company and our people . We ’ re investing in different skills and technologies for our workforce to master , to ensure that they ’ re consistently developing personally and professionally .
“ We are following a plan for sure ,” he concludes . “ We regularly meet to discuss plans with our board and our workforce . We involve them wherever we can , because that ’ s the best way to move the business forward . Pure products are growing in the UK , in Ireland , and across Europe too , and if we can continue to do so sensitively , then we ’ re moving according to the plan .” ■
www . purelockers . co . uk
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