______________________________________________________________________________________ MSC
Industrial Supply
“ We ’ ve also recently installed a number of industrial grade vending machines at some of our customers ’ plants , which can instantly dispense thousands of key products . So far , we ’ re seeing an up to 80 percent inventory reduction as a result of installing a vending machine .
He continues : “ To help tackle the global skills shortage , we ’ ve started the In Plant program specifically for our larger customers . We place one of our associates inside the customers ’ operation to look after sourcing while identifying potential areas for improvement . In essence , it ’ s like an outsourced procurement model that ’ s helping our customers by solving the skills gap .
Technical expertise
“ Another way we help manufacturers is through our technical experts . As our portfolio includes multiple brands and suppliers , customers view our technical experts as an
objective , unbiased source and trust their recommendations . We ’ re always making improvements to enhance productivity that leads to reductions in either cost , time , or material . In fact , our experts saved a recent customer $ 400,000 by eliminating unnecessary labor and equipment costs .”
It ’ s clear that MSC is a morally conscious business that is truly dedicated to the needs of its customers . As we draw closer to the end of our conversation , we ’ re keen to hear Erik ’ s plans for the company ’ s next chapter . “ Moving forward , we ’ ll have a heavier focus on value added services and also on our small but rapidly growing additive manufacturing division ,” he suggests . “ ESG will continue to dominate all businesses and will see us act with
The secret to MSC ’ s success is that it has retained its personal touch
manufacturing-today . com 153