___________________________________________________________________________________ Crenlo Engineered Cabs
▲ John Lenga , CEO , Crenlo Engineered Cabs
▲ Ed Jackson , VP of Supply Chain , Crenlo Engineered Cabs
which made it impossible for companies to make upgrades , so we ’ ve only just caught up with the pandemic ’ s pent-up demand , particularly within the off-highway market for construction and agricultural equipment . Combined with the impact of the US Infrastructure Bill , we ’ re confident that demand will remain stable for the foreseeable future .
Customer satisfaction
“ The hardships we ’ ve experienced have reinforced the importance of successful working relationships , especially with our base of suppliers . We ’ re part of a heavily relationship-based industry that revolves around open , clear communication .”
As our conversations draw to a close , Ed suggests : “ While the market looks stable , challenges can lie ahead around every corner and so we must be prepared to navigate and overcome those difficulties . The advice I give my team is , ‘ focus on what we can control .’ There are so many social and cultural things we cannot change , like market demand , exchange rates , and geopolitical unrest .
John ends : “ In terms of achievement , we must focus on the things we can control , tackling each day while maintaining our dedication to our valued customers by designing and manufacturing the best cabs in the industry , I ’ m a firm believer in the idea that if we focus on the right things – customer service , efficiency , and quality – and execute them successfully , great things will happen .” ■
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