Manufacturing Today Issue - 218 November 2023 | Page 148

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Our success in the market was recently topped off with an award for Composite Door Manufacturer of the Year
from a range of finishes , colors , wrapping and secondary operations . We do a lot of work in the caravan market . Business boomed , particularly because of the pandemic , as the demand for the staycation rocketed . Today , we have a turnover of more than £ 30 million . We ’ re still manufacturing insulated panels and extrusions , and our growth in door manufacture has been exponential .
“ Our success in the market was recently topped off with an award for Composite Door Manufacturer of the Year , as voted for by people in the industry . We know we ’ ve got a great product , but to get that recognition from people in the industry is a real testament

REHAU are proud to support and supply Rocal

This successful partnership has been built through collaboration and teamwork . Working together , we provide unrivalled standards of customer service and unparalleled performance . We look forward to supporting and working with Rocal for the foreseeable future . to everything we have achieved ,” Andrew enthuses .
“ If I had to pick one KPI measure , it would be our trust pilot rating . We ’ re proud to say we ’ ve got five green stars . It ’ s not simply a case of manufacture and supply either . At the point of installation , if there is a problem with the quality of the product then our team of service engineers will go out and resolve the issue . We ’ re now at a point where if we get a four-star review , we want to understand why we didn ’ t get a five . We have conversations with the installers we supply and offer advice . If we experience repeated problems with an installation company , then we ’ ll stop supplying them . We have several people wanting to sell our doors , but we ’ re very selective about our installer network .”
Rocal produces high-quality uPVC panel doors , and while this only represents around five percent of its business , the company services several partners whose customer base requires both composite and panel doors . “ We want to be the business that can fulfill both requirements ,” Andrew explains , “ We don ’ t want to stop supplying panel doors and give our customers the opportunity to rehau . uk / windows enquiries @ rehau . com Tel : 01989 762600
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