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and motive power applications , and also experienced tremendous growth in the niche area of plate and grid making , particularly through the expertise we acquired via Cominco .
“ We ’ re always looking at potential ways to expand our portfolio , but the market is fairly niche . To grow and develop , any business needs volume and thus needs to supply as many customers as possible , therefore it requires us to look further afield if we want to succeed . As a result , we became a global supplier , serving customers from Europe and China to Africa , India , Korea , and Australia .”
Richard explains : “ We are further expanding our footprint at the moment , with a warehouse and distribution facility in Mexico and plans in place to secure a location in Germany . We currently have facilities in China , Pennsylvania , and technical support in India , with only around two percent of our business coming from the UK .”
“ However ,” Mark interjects , “ the UK is home to our headquarters , and our manufacturing focus remains here too . We design and manufacture in-house , and that is not set to change in the foreseeable future , but our commitment to customer service and support means we must have strategically located offices dotted around the globe .
“ That ’ s the key to our success ; we not only provide
It has undergone a remarkable journey
best-in-class equipment , but ensure that the equipment runs reliably , reduces lead times , keeps operating efficiency high , and gives the customer the output and quality they need .”
Cultural changes
Recently , Richard and Mark have strived to change the working culture to create a more positive and supportive atmosphere for employees . “ I stepped into the role of Managing Director earlier this year , and one of my primary goals coming into the position is to make us , if not the best , then one of the best engineering employers in
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