Manufacturing Today Issue - 219 December 2023 | Page 47

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Pro-Con any obstacles to that progress . Many smaller shops don ’ t have the front office staff that we do . It ’ s a genuine advantage to be able to communicate any concerns or issues back to the customer and equally , advise them if their parts are going to be finished ahead of schedule . That level of customer service enables us to separate ourselves from other operators out there .
“ Likewise , our quality assurance department is second to none . From our highly experienced and qualified quality specialists who are full-time members of staff , to the best equipment available , we have the tools needed to manage and keep up with the large volume of parts moving through our company daily . From raw material receiving to in-process inspection and final inspection , customers can be assured that their parts are being meticulously inspected and monitored every step of the way . We are also proud to be ISO certified , assuring we have processes in place that are reviewed annually by an internal auditor and then reviewed by manufacturing-today . com 47