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ProMinent performance , as well as margin and customer satisfaction . Our people are our best asset and our success is due to their dedication , hard work and desire to drive improvements .” It is worth highlighting that during this three-year growth period , ProMinent didn ’ t add any people . “ It was really fixing the processes that were in place , building operational efficiencies and being able to execute the jobs that were coming in as we were growing ,” Nick clarifies .
Another remarkable aspect of this period is that while dealing with the additional challenges wrought by Covid , ProMinent managed to keep its pump manufacturing output consistent . Thanks to a combination of foresight and global intel from its overseas operations , the business began having weekly discussions with all its top suppliers in April 2020 .
“ As a result , for the most part , our pumps remained at a one-to-two-week lead time throughout Covid whereas a lot of our competitors were up to 100 days ! That enabled us to capture some good market share and growth . From 2020 to the end of 2023 , having grown our people ’ s skills , and worked on increasing our efficiency and effectiveness , we nearly doubled the bookings in our business .”
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