BSH Türkiye ______________________________________________________________________________________________________
to enhance efficiency , flexibility , and customer service levels . Through innovative technologies and strategic initiatives , we have optimized our operations and processes , enabling us to meet the evolving needs of our customers and partners . From streamlining production workflows to enhancing supply chain management , our program has driven tangible improvements across all aspects of our business . As we stand on the edge of utilizing digital capabilities to their fullest potential , we remain committed to driving continuous innovation and excellence in Türkiye ’ s digital landscape .”
In 2021 BSH initiated a project with INC Innovation Center to form an accurate roadmap for the digital transformation of its operations . “ This focused on Industry 4.0 within production processes and will evolve later on to the end-to-end value chain ,” says Hakan . “ INC helped us identify the main approach , essential operation points and expected deliverables for a succesful transformation , and also enhanced our interest to find out credible points of conversion .
“ Our co-operation with INC has had a clear positive impact on our organization and has enabled a shift in mindset to work with digital data , as well as establish system architectures to capture and orchestrate the data for analytic purposes .”
Competitive edge
Moving from the technical side of the business to the people , Hakan describes the work culture at BSH , and how the company maintains a motivating and supportive environment . “ We maintain open channels of communication through regular meetings , clear reporting structures , and ongoing dialogue . This approach enables us to effectively leverage our expertise and resources at a global level while also addressing the specific needs and challenges of our local context .
“ We prioritize ethical business practices across our value chain , evident through our participation in initiatives like the UN Global Compact since 2004 . Upholding the Ten Principles , which include safeguarding human rights , eradicating forced and child labor , eliminating discrimination , and promoting environmental stewardship , is integral to our operations . Since 2006 , we have mandated our suppliers to adhere to these principles across our global supply network spanning 80 countries and 40,000 suppliers . Our commitment extends company-wide through the BSH Business Conduct Guidelines , which mandate responsible business behavior for all employees worldwide , both internally and in all external interactions .”
As Hakan looks towards the future , he is convinced that business will remain prosperous . Although the industry is experiencing significant changes , he acknowledges that the need for resilience and predictability has become increasingly essential in today ’ s dynamic marketplace . “ Alongside these new parameters , there has been a significant rise in consumer demand for customized products and services year by year . Organizations that embrace this trend and prioritize customer-centricity will not only safeguard further growth but also maintain a competitive edge in the markets . However , navigating the complexities of geopolitical and economic uncertainties will continue to present challenges for companies .”
In closing , he shares that by remaining agile and adaptable , companies can effectively navigate and capitalize on emerging opportunities . “ Ultimately , those prepared to embrace change and prioritize customer satisfaction will be best positioned to thrive in the ever-evolving business world ,” he concludes . ■
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