training
Rethinking
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Training is often seen as a tickbox exercise , but technology can change that , argues Mike Welch
Workplace training has an unfortunate reputation that seems to be sticking around . For managers tasked with upskilling a large workforce , it can easily turn into a tick-box exercise . And for frontline staff ( cue groans and eyerolls ), training can be seen as an irritant that gets in the way of their day or an unwelcome return to the classroom where they feel intimidated , unconfident , or unengaged .
The risks of substandard training are real : it increases the chance of health and safety incidents in facilities , and it can mean products get into customers ’ hands which should never have left the site . In fact , a recent survey by SafetyCulture found that half of frontline manufacturing workers have cut corners and risked their safety at work – this is a stark warning . Having under skilled workers isn ’ t just risky , it ’ s also bad for business productivity , staff churn , revenue growth , and competitive advantage .
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