Manufacturing Today Issue - 231 Dec 2024 | Page 158

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Committed to customers
Whether you ’ re working with steels , alloys , superalloys , ceramics , or other advanced materials , TAV can fashion the right bespoke furnace for the job . All of its products can be customized for various different configurations , working pressures and temperatures ; for instance , its Ultra High Vacuum , which is used for hot isostatic pressure application in nuclear research facilities , is able to withstand temperatures up to 2800 ° C .
In 2024 , TAV is proudly celebrating its 40th anniversary , alongside 40 years of experience and expertise . In light of this milestone , Manufacturing Today sat down with Guido Locatelli , General Manager at TAV , to learn more about the company ’ s approach to innovation and development , as well as what it takes to be an established industry leader .
“ TAV VACUUM FURNACES is an Italian company founded in 1984 by a group of entrepreneurs active in the field of heat treatments ,” Guido begins . “ Strong entrepreneurial spirit , engineering skills and hard work has led TAV to be one of the key players in the production of high-quality vacuum furnaces , with an established presence across the European market .”
A key part of our business is our after-sales service
▶ Guido Locatelli , General Manager
The business soon expanded , establishing two new businesses : TAVENGINEERING in 1998 and Furnacare Inc in 2015 . In 2000 , TAV grew its international presence into the North American , Chinese and Asian Pacific markets . The addition of these two companies , paired with rapid global expansion , allowed TAV to further exemplify its commitment to customer service , which led to the business being widely renowned for its industry-leading after-sales team .
“ A key part of our business is our aftersales service ,” Guido continues . “ Throughout our history , we have embraced the idea of having separate dedicated companies , located close to our customer base to guarantee the fastest response times . Both TAVENGINEERING and Furnacare Inc . benefit from TAV ’ s lengthy experience in the field of advance vacuum technology to carry
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