_______________________________________________________________________________________ J & E Hall International
driver of innovation:“ Primarily, having a close relationship with our customers means being able to better support them. This also means being able to support their future needs. We are specialists in our field, just as our customers are specialists in their processes. We engage with our customers to understand what their processes and requirements are for the future; energy is often a priority, for example.
“ The two main environmental pieces of legislation that have come in, F-gas and PFAS, also have a big effect on our customers. Now, they are looking at future-proofing refrigerants, as some specific refrigerants could be phased out in the near future. If we understand our customers’ evolving needs, then we’ ll be better able to meet them in time to minimize any disruption.
“ With our research and development facility and our training centers, we can bring customers in, do talks, and show them our current products. It also gives us a chance to ask the more complex questions pertaining to
how we can best integrate our products into their processes. What form and function do they need us to design in order to integrate it into their facility?”
Andrew then looks to the future, outlining the company’ s ambitions for the years to come:“ As an international refrigeration company, one of our key markets for our products is India. As the investment into India’ s infrastructure progresses, we’ re in a key position to provide support. Food wastage, for example, is an area that has been identified as requiring action. This will require more cooling facilities and transport infrastructure. J & E Hall, as well as the Daikin Group, are well positioned to facilitate this. From warehouse and storage through to processing and transportation, together we can target each of these elements of the cold chain and help to transform the market.” ■
www. jehall. co. uk
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