________________________________________________________________________________________________________________________
we always ensure our decisions are rooted in our values, our mission. It also helps that our entire management team began their Wenzel careers on the shop floor. That in of itself is a remarkable success, and something to be proud of, but having been immersed in every facet of our operations, it is easier for us to get buy-in on the shop floor. We have firsthand experience in the machine cell, in manufacturing parts. While 100 percent buy-in may not be feasible, we are pleased with the progress of our organizational culture, which has surpassed my expectations.”
Success in culture and operational efficiency has certainly contributed to WZL’ s growth and its remarkable geographical expansion; so too has its dedication to customer success. WZL primarily operates within the energy sectors in the Middle East, the United States, Northern Africa, South America, Europe, and Australia. Beyond
providing tools, the company provides
customer support, exemplified by efforts in Libya where resources to train staff may be limited.
... 2025 promises to be an interesting year full of opportunity, kaizen and improvement
“ Clients genuinely value the level of support we provide,” Shawn explains.
“ Especially considering that many drilling tool companies are reluctant to dispatch their personnel around the world to share trade secrets. We send out service technicians when needed and make sure our customers are getting the most out of our tools. In the early phases of our lean transformation,
Maximize durability and performance with our premium Tungsten Carbide wear parts, designed to excel in any industry.
Tel:( 250) 493-3751 Email: main @ casmetcarbide. com www. casmetcarbide. com
Phone: 866.388.3343 T O T A L M A C H I N I N G S O L U T I O N S
78