_________________________________________________________________________________________________ Snap-tite Hose
This approach to quality also extends to Snap-tite’ s supply chain.“ Our suppliers are subject to very high standards, and we have internal processes to ensure quality in line with our ISO certification,” James explains.“ When we receive products, for instance, they go into quarantine until we
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receive certification notices about specific tolerations. We also retest each material to confirm it passes our quality standards and we’ ve created a corrective action process for anything that doesn’ t pass. By working closely with suppliers, we outline what we’ re expecting and ensure our approaches to quality are aligned.
“ We’ re currently embarking on a lean process using Six Sigma concepts to refine our process and align methodologies across the business. We’ re also upskilling our people and increasing training to aid our efficiency and productivity.
“ Alongside quality, we also emphasize meaningful innovation. We’ re constantly developing our understanding of the industry and our customers’ problems by networking and collaborating with others. We’ ve talked with the fire industry, for example, to better understand the anatomy of fire and how firefighters must adapt their response depending on materials and external conditions. As an example, the rise in EVs poses a challenge as an EV fire requires an average of 40,000 gallons of water compared to around 500 gallons for a diesel car.
“ We also consider how chemicals impact our hose and developing products that absorb less carcinogens and hazardous chemicals,” he adds.“ We’ re involved with
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