Manufacturing Today Issue - 236 May 2025 | Page 14

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the company is generating a cleaner future for its customers, communities and the planet.
Air Products serves a broad range of industries, including refining, chemicals, metals, electronics, manufacturing, and food, providing essential industrial gases, technologies and applications expertise that enhance its customers’ sustainability and improve their operations. As the leading global supplier of hydrogen, Air Products is supporting the energy transition through clean hydrogen projects to decarbonize the hardest-to-abate industrial and heavy-duty transportation sectors.
“ In our business, it’ s always important to remember that the customer comes first. We’ ve got great tools at our disposal today to be able to strategize to achieve targets and cascade that common cause throughout the organization, enabling us to operate with transparency and clarity.
“ If you think about the diversity of our industrial gases business, from soft drinks dispensing right through to specialized gases used in semiconductors, that range gives us numerous different trends and we’ re always managing those within each segment and we’ re managing them on a local level. While our helium product line, for example, is managed at a global level, our operations are mostly local, and we always talk to our local customers to be able to fulfil their changing needs.
“ When I joined Air Products, it was very much US-centric, but over the years that has changed. We’ re experiencing more and more demand from the semiconductor industry for hydrogen, nitrogen, oxygen and argon, for
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