_____________________________________________________________________________________________________________ Pavion
Recent times have seen big changes for Pavion, as the business adopted a bold M & A strategy, and over the past three years it has grown its operations from 200 employees to 2800. Proud of the seamless philosophy supporting the strategy, Pavion worked hard to create a business that operates as a single, cohesive entity, while integrating people and policies from 23 separate companies.
“ We now stand as one Pavion, easy to do business with and driven by a consistent service delivery model and outstanding customer experience. A significant accomplishment resulting from our standard business transformation program including migration to one ERP and standard IT infrastructure, EIN simplification, and brand migration merging 23 companies into
▲ Alan Rosenkoff ▼ Susan Post
one,” Alan Rosenkoff, Chief Marketing Officer confirms.“ We have been able to retain the legacy expertise from each of the companies to then leverage that knowledge and deliver seamless services. Our culture is the reason why the company has had success and stability in its workforce, with some employees working with the company for over 50 years.
“ As a result, we have the resources of a large company but the customer focus and agility of a smaller enterprise. Joe Oliveri, our CEO, always asserts that we don’ t necessarily strive to be the biggest in the industry, but we are certainly focused on being the best and on providing the highest possible customer experience. This focus on service delivery differentiates us from the competition- while many companies can provide the same products as us, our innovation and how we deliver our solutions set us apart.”
Having now established over 70 locations in the United States and serving 23 countries, Pavion still continues to expand to Connect and Protect more customers around the world, bringing best-in-class fire, security, and integration solutions together. From day one, the team problem solves with customers through the design, engineering, implementation, integration, testing, and training phases, also offering ongoing maintenance, management, test and inspect, monitoring, and subscription services.
“ We work with a variety of customers,” Susan Post, Chief Strategy and Integration Officer, elaborates,“ from small commercial enterprises all the way through to large data centers and hospitals, for example. We also appreciate that some customers will just be starting out, and we’ re able to scale our offering alongside their growth. At Pavion, we very much focus on creating long-term partnerships. We believe in enduring relationships, helping our
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