_________________________________________________________________________________________________________________ HSL
to expand our manufacturing operation further, creating space for increased capacity and the introduction of new machinery. This includes advanced cutting and shaping equipment for greater precision, investment in modern upholstery techniques, and the integration of software systems to enhance production planning, traceability, and overall efficiency,” Ben explains.
“ Bringing leather finishing in-house, for instance, has been a great step forward for our manufacturing. It gives us greater control over quality, consistency, and lead times. We’ ve reduced reliance on external suppliers, which helps us respond faster to customer demand and tailor our offering more precisely. It’ s also allowed for more flexible production scheduling and improved overall efficiency.”
Developments such as these fall in line with HSL’ s wider strategic investment plan, which has been implemented to help expand and develop the business. The program’ s intention is to further augment HSL’ s omnichannel approach, with a priority on growing its retail presence across its brickand-mortars and digital platforms.
“ A major focus for us is strengthening our retail presence across the UK. We’ ve already seen momentum with the opening of our new Solihull store in March 2024, the launch of LivHome in December 2024, and the successful relocation of our Ipswich showroom in May 2025, with more new openings and relocations planned throughout 2025 and 2026. These sites are designed to offer an even better customer experience and reflect the future of HSL showrooms,” Ben explains.“ Alongside this, we’ re continuing to enhance our digital capabilities, ensuring customers can engage with us more easily and intuitively across all channels. We’ re also investing in our British manufacturing to support growing demand, and, crucially, in our people, with ongoing training and development programs that support a culture of care, expertise, and innovation.”
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