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“ The refurbishment at Crewe has had a transformative effect on our working culture. By investing in modern, collaborative spaces and upgraded facilities, JTI has reinforced its commitment to employee wellbeing and empowerment.
“ The refreshed environment fosters openness, innovation, and a stronger sense of community. Employees share with us that they are feeling more valued and engaged, with the space encouraging cross-functional collaboration and more dynamic ways of working. It’ s not just a facelift; it’ s a cultural shift that is putting JTI employees first.”
These refurbishments were made as part of a collaboration between JTI’ s team in Crewe and the company leaders. Employees at the Crewe facility played a central role throughout the process— providing earlystage feedback, offering design support, and pilot testing new processes.
As Laura details:“ The result is a space that feels co-created, and tailored to how teams work and interact. This inclusive approach has driven a strong sense of ownership and pride across the site and champions the values that make JTI a Global Top Employer.”
This synergistic approach ensured that JTI delivered a best-in-class logistics facility, reflecting the company’ s global standards for innovation and quality. As Laura adds:“ Throughout the course of this project we’ ve been able to create a working environment that enhances operational efficiency, improves employee experience, and supports our sustainability goals.
“ Our mission was to invest in the UK logistics network, as well as the staff who have served our operation here for so long. This renovation was all about championing our people so they can continue supporting our vital UK customer network.”
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