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manufacturing and assembling our parts, we carry out the work ourselves. We also install the equipment and then service it on an ongoing contract basis. That vertical integration gives us a fantastic level of confidence and control.”
Indeed, OPEX Service offers comprehensive support and maintenance solutions to optimize operational efficiency and reliability. The offering includes 24 / 7 technical support, service agreements covering parts and labor, training programs and software licensing for performance monitoring. These solutions are designed to improve system performance and ensure staff competency. OPEX Service’ s aim is to provide cost-efficient and scalable solutions that adapt to business needs, ensuring maximum system uptime and operational success.
“ We’ re a tech type of company,” Drew continues.“ We like to be forward thinking. While we provide robotic systems to some of our customers, we also, utilize them on our own production floor. We’ re working on automating in any way we can with cobots, which is a lot of fun. They’ re still new to the market in many ways, but have unlocked increased flexibility in our production line. We’ ve implemented Tulip’ s manufacturing execution system( MES), which has helped to automate our iBOT production.
“ Similar to how we’ ve done business for the last 50 years, when there’ s an opportunity and a customer base that wants our equipment, we do everything we can to fulfill that demand. Over the last few years, there’ s been a big surge in international markets. Our EMEA division has increased revenue by almost four times what it was
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