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Patterns over time can highlight recurring problem parts, supplier issues, or processes that drive the most loss. Cross-referencing these trends with production schedules can reveal when problems spike during highvolume runs, certain shifts, or when specific materials are in use.
Adding supplier performance metrics to the same view helps address quality at its source. Connecting customer complaints or returns to these records completes the loop, letting teams see the financial impact of quality from incoming materials all the way to finished goods in the field.
Figure 3: When closing a work order for failed top level items, raw materials are accounted for by being scrapped. Failure codes can be assigned here to capture additional material cost.( Source: Cetec ERP)
Figure 4: Sample Failure Details report in Cetec ERP. This contains the work order number, linked NCR for the failed inspection, the additional labor and material cost, and all other pertinent failure code data that is all exportable into Excel.( Source: Cetec ERP)
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