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efficient. With our parent company based in Japan, we’ re able to access different global perspectives and learn from each other,” Ronan explains.“ We work closely with our partners to understand their guidelines. From a production standpoint, this starts right at the design process by selecting sustainable materials that can make an impact. Since we have to use a lot of plastic, we’ re always searching to find the best environmentally friendly materials to use that also improve the overall life cycle of our products. We’ re working on automation that can be flexible for multiple product lines and evolve for the future. We’ re always having to come up with new technology with our partners, so we research what’ s available and how we can integrate it into a product line.
“ Regarding the process itself, we look at how we can be more energy efficient with our equipment. For example, we’ ve recently
invested in one new piece of equipment that will replace four or five other lines, so, whilst it’ s a bigger piece of equipment, it will be much more efficient and impactful in terms of our energy use.”
The Quality Circle
This commitment to innovation runs deeper than Heartland’ s day-to-day operations. Fostering a high-performance, collaborative culture, the company’ s ethos is centered around the notion that“ continuous improvement starts from within”, or, at its core,‘ The Quality Circle’. Heartland’ s‘ Quality Circle’ is a manifestation of its PDCA cycle – a comprehensive, hands-on methodology that empowers teamwork, accountability, and action to drive real impact.
Ronan elaborates:“ At our core, we’ re focused on continuous improvement and collaboration. We have a PDCA cycle in place,
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