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increasingly specialized over the last decade, driven by the growth of e-commerce, which has meant ever-evolving expectations in terms of lead times and customization. In 2026, this is set to continue, as AI makes it easier than ever to integrate the customer into the product lifecycle.
Both B2B and B2C manufacturers are already benefitting from sharing real-time insights with their customers, using digital tools to share real-time manufacturing data. This is likely to become increasingly prevalent in 2026, with customers expecting real-time updates on parts and component availability, to replace estimated lead time windows.
These tools will help manufacturers drive value and involve customers as early as the product design process. Manufacturers who provide more visibility than their competitors will enjoy a competitive advantage.
Sustainability stays in focus
For manufacturing, one of the UK’ s most carbon-intensive sectors, the gradual push towards sustainability is set to continue in 2026, with a particular focus on adopting renewable energy technologies. Fifty percent of manufacturers consider these to be the most important area of green technology to engage with – and the area where the trend of adoption will continue.
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