__________________________________________________________________________________________________________ Hapman
One of the benefits of this approach, which is passed on to customers, is that Hapman’ s systems are designed to minimize energy requirements and wastage. Matt expands on the advantages:“ As well as ensuring that the equipment consumes no more energy than is required, we provide various solutions to minimize waste. All of our products have options for integrated dust collection, for example. Our solutions can collect the dust from the powders being transported and then reintroduce it to the value stream to eliminate waste. In blending and batching systems this benefit can compound. You could have two or 100 ingredients you are dosing into the process; this could also change between batches. Without sufficient material recovery in place this can cause a significant amount of waste.”
This commitment to overcoming customer challenges and working closely with them to fully understand how to improve their set-up has been a key factor in Hapman’ s longevity.
Company culture also plays a major role in its continued success. Summing up these values, Matt quotes former president Jack Wallace, who once said of the company,“ we sleep well at night.”“ That really captures what we stand for,” he explains.“ We don’ t expect our employees to do anything that compromises their values, there’ s no rule bending or cheating, and as a result, nobody is kept up at night because of their work. The family who owns the business prioritizes taking care of the employees.” Rob then expands:“ I always describe it as a traditional workerowner relationship. We have company picnics, and golf days. We give people turkeys at Thanksgiving, and ham at Christmas. One of the advantages of this is that we have a loyal workforce, and when we do need to recruit, we often fill positions through referrals.” Through listening to customers, continuously innovating, and evolving its equipment, Hapman has continued to grow. The success of its philosophy is reflected in
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