__________________________________________________________________________________________________________ Hapman
the fact that 75 percent of its sales come from repeat business.“ Customers stay with the company because if we say we are going to make something work, we are determined that we will provide the solution,” Rob explains.“ Customers appreciate that approach and continue to choose Hapman over other manufacturers who are less steadfast in that commitment.”
For the rest of the year, the priorities are to continue the evolution of the equipment, and pursue further updates and expansions while meeting the workforce demands that growth will bring. There are new product lines in development, and improvements in workflow and processes underway. Matt takes a moment to reflect on these ambitions:“ As we work towards continuing our expansion, I want to emphasize that this is a really special place to work, our customers feel it right away.” For a company built on integrity as much as innovation, the next chapter looks every bit as solid as the last 80 years. ■
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