___________________________________________________________________________________ MC
Machinery Systems
In terms of digital solutions, MC Machinery introduced its cloud-based remote360 machine monitoring system in 2014, bringing Industrial Internet of Things capabilities to its laser and EDM customers. This technology means that, instead of relying solely on manual checks, teams can use machine data to gain a clearer picture of equipment performance and maintenance requirements.
Enhancing this extensive product offering is a vast scope of complementary services designed to provide a stellar customer experience. The company provides financing, warranty programs, training, application support, on-site service, preventative maintenance, parts and product registration. On top of that, MC Machinery’ s Triple Diamond Contract extends service protection beyond the standard manufacturer’ s warranty, backed by MC Machinery’ s extensive service network.
That combination of technology and support reflects a broader reality facing manufacturers: purchasing a machine is not the same as implementing a successful manufacturing solution. With regional technology centers, an experienced application support team and a broad North American service network, MC Machinery is well-positioned to support customers throughout the lifecycle of their equipment, helping them build a more connected, automated and competitive operation. ■
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