Business partners Mark Grant and Adam Dyne founded Cold Control in Hampshire , UK , in 1989 . During its first decade , the specialist refrigeration and air conditioning company obtained contracts with the likes of Pret a Manger , Subway and Starbucks . Adam left a few years after the enterprise took off , which , combined with Mark ’ s son , Lee Grant , Operations Director , joining in the early noughties , has rendered Cold Control a family-owned operation . Today , it offers design , installation , after-sales , repair , and maintenance services , to big names such as Greggs , National Ambulance Services and MOJ Prison Services and is the only organization to have won the ACR Contractor of the Year three times .