Manufacturing Today Issue - 215 August 2023 | Page 195

__________________________________________________________________________________ Orean
Personal Care
To encourage autonomy among the workforce , Dan and his team have proactively removed any form of blame culture from Orean . This facilitates employees to trust their own initiative when making decisions , without fear of reprisal . By instilling the core values of integrity and collaboration in everyone ’ s daily practices , the entire enterprise now operates on the same page .
“ A manufacturer I used to work for , would only allow account managers to communicate with clients ,” Dan concludes . “ I didn ’ t want to let that bottleneck model encroach on our capabilities , so I make it clear to our customers that they can speak to anyone in the team . In fact , they could spend a day asking everyone
the same question and guess what , they ’ d receive the same answer every single time . We don ’ t need to control our dialogue here , because everybody works with integrity and openness .
“ It was through building this community , that we started down the path to becoming a B Corp company last December . Everything we were doing within the business , and the wider community , in terms of ESG , and by looking after our stakeholders , led to people viewing Orean in a different light . It was easy for us , because we were already exercising many of the key practices associated with being a B Corp , however , once we were certified it meant that people could instantly identify us and understand exactly what we ’ re about .” ■
www . orean . co . uk
We ’ re a leading UK chemical supplier , stocking fatty acids , stearic acid , oleic acid , esters and their related products , paraffin wax , natural waxes , speciality oils and the latest ingredients for the formulator .
Call : 0113 243 9016 sales @ hfoster . co . uk hfoster . co . uk
manufacturing-today . com 195