Manufacturing Today Issue - 217 October 2023 | Page 120

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Thanks to the efforts of the whole team , Granville has evolved from a small marketing firm into a leading British manufacturer of top-quality automotive products
but family values are still at our core . This is evident in the way we care for our workforce , which in return impacts how we deal with our customers . We are far from perfect but certainly strive to be as helpful , agile , and flexible as possible . We have established a technical help desk , for example , which is monitored by passionate and knowledgeable staff . Our helpline number is printed on the packaging of all products so , if a customer encounters any difficulties , they can easily reach out to a knowledgeable representative who will provide valuable advice all the while
exercising a level of discretion ,” he states .
Intalabel Granville Advert _ Bleed . pdf 1 04 / 10 / 2023 12:21
Granville not only invests in its highly skilled team of professionals but has also embarked on a rebranding initiative that introduced fresh designs and innovative technologies . “ Recognizing that the quality of our bottles is just as essential as that of the oil itself , we decided to start manufacturing our own bottles in late 2022 . These new bottles aim to ensure that we present a sleek , modern , and cohesive range on customers ’ shelves that is instantly recognizable to the trade and public . Prior to that , we had to pre-order our bottles 12-to-14 weeks in advance , which made it incredibly difficult
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