Manufacturing Today Issue - 231 Dec 2024 | Page 116

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In a world where globalization and market demand pressures often encourage equipment replacement over repair , Kontroltek was founded to keep repairing alive , offering a more sustainable alternative and a hugely positive contribution to organizations ’ asset management strategies . The company believes in providing solutions , rather than up-selling replacements , making it a direct competitor to traditional suppliers in the market . With a vision to be the partner of choice for industrial repair solutions , Kontroltek ’ s mission is both people-powered and customer-centric . By prioritizing clients and empowering its workforce , the company guarantees that customers remain at the forefront of its operations while ensuring employees are equipped to tackle any challenge they encounter . Andrew Follant , Managing Director , takes a deep dive into Kontroltek ’ s background and operations .

Continuous improvement
“ Kontroltek emerged from a management buyout of my previous company 13 years ago . Thankfully , the original 12 employees placed their trust in me and themselves to create a new type of industrial electronic repair firm . The difference lies in our approach to running the business . Indeed , Kontroltek was formed as a family-style company with the vision that at one point in the future , every single team
A long time ago , we identified that to grow , we needed to fully functionally test equipment for our customers
Andrew Follant , Managing Director ▶ member could become one of its owners . Over the years , we have grown rapidly and now offer electronics and mechanical repairs for the manufacturing sector and automated businesses across numerous industries , including automotive , food and beverage , facilities management , utilities , aerospace , and renewables to name a few . Six months ago , I decided to establish an Employee Ownership Trust ( EOT ), which now owns 60 percent of the business . This move is intended to ensure the company ’ s success and continued progression , with our employees at the helm going forward ,” he opens .
Cath Demaid , Director of Commercial and Human Resources ( HR ), tells us more about the impact of the EOT on Kontroltek and its employees . “ The EOT acknowledges and rewards the invaluable contributions made by every staff member to the business , particularly those who joined Andrew at the outset . Andrew ’ s intention and passion have always been to foster a sense of ownership and belonging for everyone in the company .”
Though only recently implemented , the EOT has already started positively impacting the culture at Kontroltek . “ Given my position as Commercial and HR Director , I have been very pleased with the response to the EOT . Since its implementation , I have noticed that our employees share more ideas with me , with a focus on continuous improvement in alignment with growth . Our team is now much more mindful of costs , expenditure , growth , and profit , and this has resulted in a positive impact on the business . For example , people are noticing expenditure more and there is a renewed focus on quality . This is good for the business because it makes us leaner , more productive and more profitable . Moreover , I find that our employees are more willing to approach us with suggestions
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