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for improving the way we work . From a commercial perspective , the EOT has sharpened our focus on customer service , and I have observed significant enhancements in this area ,” Cath reflects .
Efficient and effective testing
Moving away from the EOT , Andrew noted that on the technical and production side , Kontroltek has significantly invested in test rig capabilities . “ A long time ago , we identified that to grow , we needed to fully functionally test equipment for our customers . To understand what fully functional testing is , let ’ s consider the analogy of a car . If a car ’ s engine needs replacing , the easiest way to test the engine is to replace it and drive the car on the road . The same principle applies to our test rigs . We build a rig to test a customer ’ s product , aiming to replicate their machine . To do this , we reverse engineer things . For example , many years ago , one of our national rail customers had signal box issues that were controlled by a programmable logic controller ( PLC ) that switched the rails over . While this could be done manually via a telephone and a button press , there were automated systems behind the scenes . By reverse engineering the test rig , we enabled our customers to plug in the PLC and test it , resulting in a more efficient and effective testing process ,” he explains .
Maintaining its excellence through investments such as this has helped Kontroltek maintain its leading position in the marketplace . By continually developing testing facilities , developing staff and prioritizing innovation , Kontroltek looks set to provide the most efficient and costeffective repair solutions for UK industry in the years to come . ■
SPECIALIST SUPPLIERS AND STOCKISTS OF ALL MAKES OF SEMICONDUCTORS
We stock and source IGBT ’ s , Diodes , Thyristors and many more components , specialising in obsolete devices . With over 30 years ’ experience within the industry whether it be an elevator , an oil rig or a production line we are here to help with your sourcing requirements .
sales @ bowerssemiconductors . com sales @ bscuk . co . uk www . bscuk . co . uk
Contact us today on : 0161 945 3126 01745 584 542
Cath Demaid , Director of Commercial and
Human Resources ( HR )
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