Manufacturing Today Issue - 235 Apr 2025 | Page 160

Norwalt Automation _________________________________________________________________________________________
only with our customers but also internally. We have integrated a significant number of AI solutions, for example. We’ ve seen many manual processes, especially in the medical field, become automated. Many customers have come to us looking to automate medical processes, such as handling test tubes, integrating vision systems and cameras, and installing robot cells into labs. This ensures that if any extenuating circumstances arise that prevent people from coming into the lab, essential medical services will still be able to continue. Such continuity measures are becoming a key facet of helping customers realize a sustainable future.”
Matt then explains the company’ s approach to the research and development of new products:“ We have an internal board that meets every week. The team stays consistently abreast of the latest developments, as well as ensuring that we know what our customers are seeking. The team has also analyzed vendor relationships, and we’ ve developed an entirely automated purchasing system. All the parts that we purchase are processed automatically. The system retrieves quotes and selects the vendor itself.
“ We’ ve been able to make significant developments like this because of the great people we have at the company. We focus on getting the best people rather than seeking out specific qualifications and then train them within the specifics of our business approach. These people have brought brilliant ideas to the table over the years. In our Tampa plant, for example, we hired bright people who had no experience in our industry and trained them up from scratch. We already had an apprenticeship program in our New Jersey plant and were able to prove that it works in Tampa as well. It can be very tough
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