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Interview
“ I also believe in being bold,” she continues.“ Look for the gaps, understand where true value can be delivered and don’ t be afraid to deliver innovation. This is the kind of approach that manufacturing really needs. As we move forward in time, manufacturing businesses need to modernize, move on from pen and paper, and adopt and harness the brilliant tools like AI that are out there.
“ We have built a brilliant use case for conflict and disputes as to how manufacturing organizations can harness AI in a valuable way. That saves a lot in terms of money, time and risk, which are three critical areas.
“ But this philosophy extends out from conflict resolution and applies to any solution that’ s out there. Embrace things that will add value to your whole organization, think about a technology stack and what you’ re using. Where are the pain points? Where is the value erosion? Where is the risk and what can technology do to plug in and support? Am I under resourced and can technology help solve that?
“ Solutions are not as expensive as people think they are, which is often a barrier. When you investigate solutions, there’ s often a real financial benefit driving the investment, which makes the effort of the research worthwhile. My call to action for manufacturing business leaders is to think about how technology can help support the people within the businesses with all the difficult parts. The market is still shifting; the tariffs have created a very difficult space and finding anything that can assist people and businesses should be a top priority,” she concludes. ■
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