______________________________________________________________________________________________________ Belden Inc.
one interface rather than mastering half a dozen.
After the first version was launched, Ashish tells us he took onboard feedback from those customers, leading to the simplification of the software platform.“ Admittedly, we tried to do too much with Belden Horizon at the beginning,” he reveals.“ We wanted to cover everything, but our customers told us it was too comprehensive and difficult to use. It was like a paper map full of legends, when people just want Google Maps!” The fix involved using intent-based networking, so clients could issue simple instructions – for instance, ensure redundancy here, or create segmentation there – without configuring the mechanics themselves.“ The outcome is a totally different software today than it was five or six years ago,” says Ashish. Belden’ s instinct to test rigorously before customers have access to the final product kicked in following the Belden Horizon launch; a valuable lesson that now shapes its network of five Customer Innovation Centers( CICs). Located in Santa Clara, Chicago, Stuttgart, Bangalore and Shanghai, with more planned,
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